Terms of Service

By accessing or using our website (www.vettedreviewgroup.com.au) or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use our website or services.

VRG is an independent assurance firm specialising in:

• SOCI Act Compliance Assurance — advisory and assurance services for CIRMP obligations
• Risk Management Program Reviews — independent evaluation of CIRMPs
• Vendor Risk Assessments — third-party security vendor due diligence
• Board-Level Reporting — executive and board-level assurance reporting

2.1 Services Are Independent and Advisory

VRG provides independent assurance and advisory services only. We do not sell, supply or install hardware; implement security controls; act as an MSSP; or provide legal, financial, or investment advice.

2.2 Engagement Terms

Specific terms for engagements will be set forth in separate Statements of Work (SOW) or Service Agreements. For digital services purchased via the VRG website, payment constitutes acceptance of these Terms and forms a legally binding agreement.

3.1 Accurate Information

• Provide accurate, current, and complete information when submitting forms or communicating with us
• Promptly update any information to ensure its accuracy

3.2 Lawful Use

You agree to use our website only for lawful purposes. You must not damage our systems, attempt unauthorised access, distribute malware, scrape data, or infringe intellectual property rights.

3.3 Client Responsibilities

• Provide timely access to relevant personnel, systems, and documentation
• Cooperate with VRG in good faith throughout any engagement
• Ensure all information provided to VRG is accurate and complete

4.1 VRG Ownership

All content, materials, methodologies, frameworks, reports, and deliverables produced by VRG are owned by or licensed to VRG and protected by Australian and international intellectual property laws.

4.2 Limited License to Clients

Upon full payment, VRG grants a limited, non-exclusive, non-transferable license to use deliverables solely for your internal business purposes. You may not reproduce, distribute, or create derivative works without prior written consent.

4.3 Client-Provided Information

You retain ownership of information you provide to VRG. By providing it, you grant VRG a non-exclusive license to use it solely for delivering the services.

5.1 Services Are Advisory

VRG's services do not constitute legal advice, financial advice, a guarantee of compliance, or a guarantee of security. Ultimate responsibility for achieving and maintaining compliance rests with you.

5.2 No Warranty

To the maximum extent permitted by law, our website and services are provided on an "as is" basis. VRG makes no warranties regarding merchantability, fitness for purpose, or uninterrupted service.

6.1 Exclusion of Certain Damages

VRG shall not be liable for indirect, incidental, consequential, or punitive damages, including loss of profits, business interruption, data loss, regulatory fines, or third-party claims.

6.2 Cap on Direct Damages

VRG's total aggregate liability shall not exceed the total fees paid by you under the relevant engagement during the 12 months preceding the claim.

6.3 Australian Consumer Law

Nothing in these Terms excludes any consumer guarantee or remedy under the Competition and Consumer Act 2010 (Cth) that cannot be lawfully excluded.

You agree to indemnify and hold harmless VRG, its directors, officers, and employees from any claims arising from your breach of these Terms, misuse of our services, violation of any law, or provision of inaccurate information.

VRG will not disclose your confidential information to third parties without consent, except as required by law, to employees or advisers who need it to perform services, or with your express written consent.

These Terms are governed by the laws of Victoria, Australia. You submit to the exclusive jurisdiction of the courts of Victoria for any disputes arising from these Terms.

10.1 Good Faith Negotiations

Parties agree to first attempt resolution through good faith negotiations.

10.2 Mediation

If unresolved within 30 days, disputes will proceed to mediation in Melbourne, Victoria.

10.3 Litigation

If mediation fails, either party may pursue resolution through the courts of Victoria.

VRG reserves the right to suspend or terminate website access at any time for breach of these Terms. Sections 4, 5, 6, 7, 8, 9, and 10 survive any termination.

VRG may update these Terms at any time. Changes are effective upon posting with an updated effective date. Continued use constitutes acceptance of the revised Terms.

For any questions about these Terms: